Warranty.

Our hardware products carry a one (1) year limited manufacturer's warranty from the date of the original retail purchase.

We warrant that our cabinetry hardware products will be free from defects in materials and workmanship under normal residential use and service for one (1) year. If a product is determined to be defective due to a manufacturing defect during the warranty period, we will, at our sole discretion, repair or replace the defective product with the same item or a comparable product if the original is no longer available.

This limited warranty is provided in addition to any rights or remedies available to consumers under applicable consumer protection laws and does not limit or exclude any statutory warranties or conditions that cannot legally be excluded.

What Is Covered

This warranty covers:

• Manufacturing defects in materials.

• Defects in workmanship.

• Defects that occur under normal residential use.

What Is Not Covered

This warranty does not cover:

• Normal wear and tear.

• Cosmetic damage including scratches, abrasions, dents, fading, tarnishing, discoloration, or finish deterioration resulting from normal use.

• Damage caused by improper installation, misuse, abuse, neglect, accidents, or unauthorized repairs or modifications.

• Damage resulting from exposure to excessive moisture, humidity, corrosive environments, or chemicals.

• Damage caused by abrasive cleaners, solvents, bleach, ammonia, or other harsh cleaning products.

Warranty Claims

To make a warranty claim, please contact our customer service team at info@lhermitagehardware.com within the warranty period and provide:

• Proof of the original purchase (receipt or invoice).

• A description of the defect.

• Photographs of the product and installation, if requested.

We may require the product to be returned for inspection before approving a warranty claim. If the claim is approved, we will repair or replace the product at no charge for the replacement hardware.